Privacy Policy

Introduction

astralpulse B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website astralpulse.top and use our services. Please read this privacy policy carefully to understand our practices regarding your personal data and how we will treat it.

Data Controller Information

The data controller responsible for your personal data is astralpulse B.V., a company registered in the Netherlands with registration number NL17403852, located at Kerkstraat 33, 1393 NG Almere, Flevoland, Netherlands.

Data We Collect

We may collect and process the following types of personal data about you:

• Identity Data: First name, last name, username or similar identifier
• Contact Data: Email address, telephone number, postal address
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website and services
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences
• Transaction Data: Details about payments and other details of services you have purchased from us

How We Use Your Information

We use the personal data we collect for various purposes, including to provide, maintain, and improve our services. Specifically, how we use your information includes:

• To provide and maintain our services
• To process transactions and send related information
• To send administrative information such as changes to terms and conditions
• To respond to customer service requests and provide support
• To send marketing communications (with your consent where required)
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: performance of a contract, legitimate interests, consent (for marketing communications and cookies), and legal compliance.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting business, provided they agree to keep this information confidential.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access to your personal data
• Right to rectification of inaccurate personal data
• Right to erasure of your personal data
• Right to restrict processing of your personal data
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

For any privacy-related concerns or to contact us about your personal data, please use the email address privacy@astralpulse.top or call us at +31 364645513 during our business hours (Monday-Friday, 9:00-18:00).